Monday, 23 January 2017

Troubleshoot Windows "blue screen" Stop code or system crash

Computers often run into technical issues that require a restart. Have you even encountered such an issue when working on a computer with Microsoft Windows operating system? Have you ever seen a blue screen with the following error message or a similar message?



If yes, how did you resolve the issue? There are several errors that require restarting your computer. These errors mainly occur when there are issues with your operating system or with a software or hardware installed or configured on your computer.


In this blog, let us discuss steps to troubleshoot errors, such as the blue screen stop error:
  1. Identify the stop error code on the screen before the computer restarts.
    Tip: Even after restarting, the errors will be available in the Windows event log.
  2. Search the stop error code in the Microsoft website for resolutions, if any.
  3. Additionally, review for other critical or similar errors in the Windows event log and search for resolutions in the Microsoft website, if any.
  4. Verify if there are recent changes to the hardware or software configurations, such as the installation of device drivers and updates applied to the Windows operating system. If yes, uninstall or disable the software or hardware to resolve the issue.
  5. Diagnose hardware issues in the BIOS and try resolving the issues, if any.

For additional information on troubleshooting blue screen stop error, see the Microsoft website.

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